Dalkia can fully manage the HVAC, electrical, mechanical and technical services requirements of your building.
From a small adaptable service contract to a total business solution, including energy management and all other facilities services for your premises; from initial audit to full project design, management and implementation; from operation and maintenance with full service level guarantees, to special capital funding arrangements on specific projects

Dalkia's services

• Heating, air conditioning, ventilation and smoke extraction installations
• High-voltage or low-voltage electrical installations
• Fire protection installations
• BMS/Controls installations and maintenance
• Reactive response service
• Water treatment
• Environmental management and compliance
• H&S management and compliance

We have over 220 multi-skilled engineers covering the country, providing national support via our network of Australian and New Zealand offices. Across the country 24 hours a day, 365 days a year we control and maintain vital services for over 3,800 facilities.

Where necessary, we can provide capital support for a project to achieve fast and trouble-free implementation to get the job done. Alternatively, we can offer a Total Guarantee Plan that covers all repair and replacement costs for major plant items, whatever the reason for failure, plus all contract-related emergency call-outs.

Performance measurement and accountability
In a modern service business, delivery performance, monitoring, benchmarking and measurement are essential requirements for both the customer and the service provider. We implement Service Level Agreements (SLA's) on major contracts to create a mechanism for defining and operating service level provision on a day-to-day basis.
As the customer, your expectations are quantified and our performance is measurable. Key performance indicators (KPIs) covering all aspects of the service are monitored and regularly reviewed to drive up service levels as part of a process of continuous improvement.

Dalkia's advantage

• Improve the safety and comfort of building occupants
• Reduce the energy bill and lower operating costs
• Upgrade facilities and adapt them to actual needs, making sure they comply with technical, health and environmental regulations
• Guarantee reliable operation
• Cut operating costs related to building maintenance and upkeep
• Protect the environment